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So you want to be a Certified Shift Supervisor for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that working in a supervisory position is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Assists management team by performing similar duties and objectives.  Assists in maintaining established costs and quality standards to ensure proper preparation and service of food to the satisfaction of guests. Also required to perform other tasks as directed by a supervisor.

ESSENTIAL FUNCTIONS

Projects a leadership image in verbal and written communications.

  • Uses the restaurant daily diary to communicate with management team.
  • Reads and takes appropriate action on all memos and notices.
  • Assists management in keeping team members aware of any changes in policies and procedures.
  • Communicates with guests and handles guest comments using service plus skills.
  • Occasionally attends restaurant biweekly meetings.

Assist management in enforcing controls and systems to meet or exceed goals.

  • Properly prepares all company required forms and reports (i.e cash slips, order forms, maintenance reports, etc.) as determined by general manager.
  • Monitors team members clocking in and out to maintain a consistent payroll.
  • Understands federal and state labor laws.
  • Follows effective cash control systems as outlines in the operations manual.
  • Eliminates food and supply waste by enforcing systems and polices.

Operational Execution

  • Ensures that team members are following company standards and procedures including appearance and hygiene.
  • Consistently follows company policy on food quality, cleanliness, and service to ensure maximum guest satisfaction.
  • Ensure that food is served in correct portions, properly garnished, and at proper temperatures.
  •  Inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
  • Ensures compliance with all regulatory standards in the area of food safety and sanitation.
  • Follows company directive, guidelines, responsibilities, and meets all deadlines.
  • Communicates feedback from guests and team members, to management, on issues concerning morale and guest satisfaction.
  • Follow all Eat’ n Park guest satisfaction procedures including i-care and service imperatives.
  • Responsible for maintaining daily temperature logs.

Human Resource Practices

  • Adheres to company human resource policies and procedures.
  • Treats team members with fairness and respect.
  • Continually adheres to federal and state employment laws.
  • Maintains morale on shift through a sense of urgency, professionalism, and team building.
  • Cleary communicates with other members of the management team.
  • Builds teamwork during shift through getting involved in operations where needed, addressing conflicts between team members quickly, consistently listening, and getting to know the team members.
  • Informs team members of tasks, assignments, and expectations at the beginning of the shift.
  • Sets example by acting consistently with the organizations values.
  • Serves as a role model for team members by maintaining standards for appearance, dress, and attendance.
  • Maintains a plan for self-development and professional growth.

QUALIFICATIONS

Must be capable of performing job duties of each hourly position.  Must demonstrate an understanding of the relationship between effectively managing people and ensuring maximum guest satisfaction.  Must display strong verbal and written communication skills, project self-confidence, authority, and enthusiasm.  Must demonstrate high standards of professional conduct and strive to grow professionally through continuous self-development and participation.  Must be trained in service plus and servsafe programs.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 25 lbs.

So you want to be an Expediter for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that expediting is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for making sure Eat’ n Park’s time standards are being met by expediting our guest’s food with a sense of urgency as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

ESSENTIAL FUNCTIONS

  1. Coordinating the prompt serving of quality food having it delivered to the guest within two minutes promoting the “first server” system.
  2. Assembling and checking every plate for quality and presentation.
  3. Expediting the food through the pass through window and segregating the food with dividers.
  4. Proactively communicating with cooks in order to alert management of any foreseeable problems.
  5. Follow proper procedures for take out including answering the take out phone within three rings.
  6. Keeping the pantry area clean and well stocked.
  7. Follow company safety and sanitation policies and procedures.
  8. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  9. Follow the uniform dress code and maintain proper personal hygiene.
  10. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  11. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands of the job.

  •  Pass the Expeditor certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 20 lbs.

So you want to be a Cook for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that cooking is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for the quality, quantity, and timeliness of food production. Team member prepares the food in accordance with Eat’ n Park recipes, standards, and procedures under strict sanitary conditions as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 ESSENTIAL FUNCTIONS

  1.  Properly prepare orders from the guest check following company approved portions, recipe specifications, and timing standards.
  2. Follow company safety and sanitation policies and procedures.
  3. Properly date, store, stock, and rotate food items.
  4. Follow HACCP guidelines in preparation and re-heating of food products.
  5. Maintain an open line of communication with management on products, supplies, and condition of equipment.
  6. Follow cleaning schedule as provided by management using “clean as you go” techniques.
  7. Follow company attendance policy including arriving for work timely, calling off procedures, and acceptable attendance records.
  8. Follow the uniform dress code and maintain proper personal hygiene.
  9. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  10. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential tasks.

  •  Pass the Cook certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 20 lbs.
  • Working in temperatures that may exceed 90 degrees

So you want to be a Baker for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that baking is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for preparing all bakery products, following company approved procedures, maintaining high standards in food quality, and proper appearance as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 ESSENTIAL FUNCTIONS

  1. Weighing, mixing, measuring, proofing, and baking all bakery products following company approved procedures and recipes in a timely manner.
  2. Inspecting and serving only those products that meet company standards for quality and appearance.
  3. Rotating and dating products to ensure freshness.
  4. Following company policy on maintaining proper temperatures of the oven and proofer.
  5. Follow company safety and sanitation policies and procedures including no bare hands contact.
  6. Maintain an open line of communication with management on products, supplies, and condition of equipment.
  7. Follow cleaning schedule as provided by management using “clean as you go” techniques.
  8. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  9. Follow the uniform dress code and maintain proper personal hygiene.
  10. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  11. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  • Pass the Baker certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 25 lbs.
  • Working in temperatures that may exceed 90 degrees.

So you want to be a Buffet/Salad Bar person for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that working on a buffet or salad bar is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for setting up the buffet, maintaining its appearance by keeping food appropriately stocked and at the right temperature, and keeping the buffet clean as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 ESSENTIAL FUNCTIONS

  1. Properly prepare food items following company approved portions and recipes.
  2. Placing containers in buffet area as designated by the approved schematic.
  3. Maintain all buffet items including soup no less than half full, or the level determined by management.
  4. Follow company safety and sanitation policies and procedures including wiping and cleaning entire buffet and ensuring all ice levels are maintained.
  5. Inspect all dishware, flatware, and utensils for cleanliness before being placed on the buffet.
  6. Follow company policy on changing out utensils and checking temperatures every two hours.
  7. Follow company policies on maintaining proper temperatures, thermostat levels, and completing cooling charts.
  8. Maintain an open line of communication with management on products, supplies, and condition of equipment.
  9. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  10. Follow the uniform dress code and maintain proper personal hygiene.
  11. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  12. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  •  Pass the Buffet certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 20 lbs.

So you want to be a Prep Person for Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that food preparation is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for properly preparing, cooking, and storing food items that are made in advance to establish consistent yields and food quality. Team member prepares food under sanitary conditions in accordance with Eat’ n Park recipes, standards, and procedures as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 

ESSENTIAL FUNCTIONS

  1. Properly prepare and portion, quality food items following company approved recipes, specifications, and timing standards.
  2. Follow HACCP guidelines in preparation and re-heating of food products.
  3. Follow company safety and sanitation policies and procedures.
  4. Complete accurate temperature cooling charts.
  5. Prioritize and complete daily prep sheets making sure changes are approved by management.
  6. Properly store, date, and rotate according to “first in, first out” standards.
  7. Follow proper cutting board standards to avoid cross contamination and administer allergen programs.
  8. Maintain an open line of communication with management on products, supplies, and condition of equipment.
  9. Follow cleaning schedule as provided by management using “clean as you go” techniques.
  10. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  11. Follow the uniform dress code and maintain proper personal hygiene.
  12. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  13. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  • Pass the Preparation certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 25 lbs.

So you want to be a Dishwasher at Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that dishwashing is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for maintaining clean and sanitary conditions in the restaurant including cleaning dishes, busing tables in the dining room, maintaining restrooms, maintaining the parking lot, and other general maintenance duties as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 ESSENTIAL FUNCTIONS

  1. Check for proper detergent, rinse agent levels, and water temperatures at the beginning and through out the shift, and follow proper procedures on running items through the dish machine.
  2. Correctly stack and store dishes, glasses, and flatware to avoid contamination from improper handling.
  3. Follow company safety and sanitation policies and procedures.
  4. Maintain dish room cleanliness and a dry floor at all times.
  5. Keep service area and kitchen stocked with clean dishes.
  6. Keep guest and employee restrooms clean and stocked.
  7. Follow prescribed routine for bussing soiled tables with damp sanitized cloth, wiping seats with a dry cloth, and sweeping the carpet surrounding tables.
  8. Keep outside areas of restaurant clean including cleaning up litter, clearing walkways of debris, removing snow, changing the marquee, and other general maintenance duties.
  9. Maintain an open line of communication with management on products, supplies, and condition of equipment.
  10. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  11. Follow the uniform dress code and maintain proper personal hygiene.
  12. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  13. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  •  Pass the Dish/Bus certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.             .
  • Frequently lifting up to 50 lbs.
  • Working in temperatures that may exceed 90 degrees or below 30 degrees.

So you want to be a Greeter at an Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that greeting is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for ensuring guests are cordially attended to, from the time they enter our restaurant to the time they leave as outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor. 

ESSENTIAL FUNCTIONS

  1. Acknowledge the presence of our guests IMMEDIATELY, with a friendly greeting.
  2. Utilize the tools provided to stay organized and seat guests according to company policy
  3. Present guests with a menu and suggest food items as identified by management.
  4. Promptly and courteously ring each check at the register; observe guest reactions to ensure we are acknowledging any problems and alert management if there is an issue that needs resolved.
  5. Suggest bakery products to take home and thank each guest sincerely.
  6. Ensure the bakery case is opened and stocked according to the schedule. Maintain the bakery case and replenish as necessary. Properly rotate and present the bakery products.
  7. Handle all register transactions ethically and according to Eat’ n Park policies.
  8. Follow company safety and sanitation policies and procedures.
  9. Follow cleaning schedule as provided by management using “clean as you go” techniques.
  10. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  11. Follow the uniform dress code and maintain proper personal hygiene.
  12. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  13. Work well with others and assist fellow team members as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  •  Pass the Greeter certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 20 lbs.

So you want to be a Server at Eat’n Park?

The first thing that you will need to do is read through the following job description.  Make sure that serving is something that you can and want to do. The next thing that you will need to do is visit an Eat’n Park restaurant and ask for an application. Try to visit the restaurant between the hours of 2 and 4 PM and pick a weekday. If you do this, the higher the probability that you will get an interview on the spot.

JOB SUMMARY

Responsible for serving and satisfying our guests following the procedures outlined in the department training guide. Team members are also required to perform other tasks as directed by a supervisor.

 ESSENTIAL FUNCTIONS

  1. Serving food to guests in an assigned section, following company policies and procedures.
  2.  Complete understanding of the menu to ensure excellent guest service.
  3. Entering guest orders into the computer system, including all special instructions.
  4.  Keeping alert to guests needs such as pre-bussing, refilling drinks, and attending to accidents.
  5. Notifying the manager on duty of any guest dissatisfaction before the guest leaves the table.
  6. Assist in bussing dirty tables as soon as possible after the guest leaves.
  7. Keep all dining room areas neat, cleaned, and stocked including the entrance area, register area, pantry, service stations, and work areas.
  8. Follow proper procedures for take out including answering the take out phone within three rings.
  9. Using “clean as you go” techniques and completing all end of shift of clean up duties.
  10. Follow company safety and sanitation policies and procedures.
  11. Follow company attendance policy including arriving for work timely, following calling off procedures, and maintaining an acceptable attendance record.
  12. Follow the uniform dress code and maintain proper personal hygiene.
  13. Follow all Eat’n Park guest satisfaction procedures including i-care and service imperatives.
  14. Work well with others and assist fellow team members as needed including seating guests.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions and physical demands of the job.

  •  Pass the Server certification exam with a score of 90% or better.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 20 lbs.

So you want to be an Assistant Manager for Eat’n Park Restaurants?

Check out the job description for our Assistant Restaurant Manager position. If you like what you see go to http://www.eatnpark.com/careers.asp to apply.

JOB SUMMARY

Assists Manager and General Manager by performing similar duties and objectives.  Assists in maintaining established costs and quality standards to ensure proper preparation and service of food to the satisfaction of guests.  Directs subordinates to accomplish goals and objectives of the operation.  Responsible for daily operational and administrative tasks as assigned by the General Manager. Also required to perform other tasks as directed by a supervisor.

 

ESSENTIAL FUNCTIONS

Sales, Marketing, and Guest satisfaction

  • Investigates and resolves food quality and service complaints.
  • Manages shift from front of house during peak periods.
  • Responds personally to guest comments using guest satisfaction training.
  • Enforces service standards and coaches staff on guest satisfaction.
  • Works with management team to implement sales building programs throughout the restaurant.
  • Use data analysis tools to improve restaurant operations.
  • Follow all Eat’ n Park guest satisfaction procedures including i-care and service imperatives.

Financial Results

  • Follows established policies, coordinates food and supply orders.
  • Properly prepares all company required forms and reports (i.e cash slips, order forms, maintenance reports, etc.) and sales statistics for accurate reporting.
  • Manages labor on individual shift to ensure appropriate manpower for sales volume.  Makes adjustments as needed without sacrificing service.
  • Demonstrates working knowledge of the restaurant financial plan.

Operational Execution

  • Ensures that team
    members are following company standards and procedures including appearance and hygiene.
  • Consistently follows company policy on food quality, cleanliness, and service to ensure maximum guest satisfaction.
  • Ensure that food is served in correct portions, properly garnished, and at proper temperatures.
  •  Inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
  • Ensures compliance with all regulatory standards in the area of food safety and sanitation.
  • Organizes labor and resources to ensure guest satisfaction and team member productivity.
  • Plans and sets goals for accomplishments within and between departments on shifts.
  • Responsible for following guest satisfaction survey procedures and guidelines.
  • Perform and execute on ABC duties.
  • Responsible for maintaining daily temperature logs.
  • Responsible for executing the allergen program.

Human Resource Practices

  • Adheres to company human resource policies and procedures.
  • Treats team members with fairness and respect.
  • Continually adheres to federal and state employment laws.
  • Conducts training following General Manager’s guidelines and company approved procedures to develop and upgrade team member’s abilities and working habits.
  • Conducts initial interviews following company guidelines,  and provides feedback to the Manager/ General Manager to help in final hiring decision.
  • Maintains morale on shift through a sense of urgency, professionalism, and team building.
  • Cleary communicates with other members of the management team.
  • Builds teamwork during shift through getting involved in operations where needed, addressing conflicts between team members quickly, consistently listening, and getting to know the team members.
  • Informs team members of tasks, assignments, and expectations at the beginning of the shift.
  • Sets example by acting consistently with the organizations values.
  • Serves as a role model for team members by maintaining standards for appearance, dress, and attendance.
  • Maintains a plan for self-development and professional growth.

QUALIFICATIONS

  •  Must be capable of performing job duties of each hourly position.
  • Must display strong verbal and written communication skills.
  • Must demonstrate high standards of professional conduct.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

  • Standing and/or walking – 100% of time.
  • Occasionally lifting up to 50 lbs.
  • Frequently lifting up to 25 lbs.
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