Real-life advice from a real-life recruiter

Archive for January, 2013

Just one of the ways we support our team members…..

Scholarships for our hourly employees are now available

These are the requirements:

  • Applicants must be team members who have worked for a minimum of six months prior to March 4th 2013.
  •  Have exceptional work performance and acceptable work attendance.
  •  Be enrolled or planning to enroll in full time or part time course of study in an accredited two year or four year college, university, or vocational-technical school.
  •  Grade Point average of 2.0 or higher.
  •  Team member recommendation form submitted by  General Manager

So remember pick up your application from your restaurant, complete it in its entirety and  mail your applications by March 4th to our corporate support center.

 Good Luck

May the odds ever be in your favor….

Here, there, everywhere Julia..

Julia 2Julia didn’t plan on being a General Manager. No, not at all. The Federal Bureau of Investigations is where she originally set her goals to be. Yep, that’s the F.B.I. She wanted to be an F.B.I. field agent. After graduating from Seton Hill with a Criminal Science and Business Degree, she enrolled in the police academy.  In order to be accepted into the F.B.I. as a field agent, you need 5 years of management experience. Julia started her love affair with Eat’n Park when she set out to get that management experience. And well, by now, she has that five years experience…

Julia was no stranger to the restaurant business. Restaurants have always been a part of her life. Her parents owned a restaurant and she also worked in a restaurant while attending school. Some of her friends from school had started their careers at Eat’n Park and had a lot of great things to say about the company. So Julia applied to the Eat’n Park management training program and she got the job.

She completed her management training at the Eat’n Park in New Kensington. After her training, she was transferred to a location in Homestead which is now closed. She was moved around so such as an assistant manager she doesn’t remember all the restaurants she worked in.  Her police training helped her handle some interesting situations in her role as a restaurant manager. It didn’t take Julia long to be promoted to General Manager and then to Training General Manager. Julia loves training new assistant managers. She loves watching her management trainees’ progress through their careers; Many of her former students are currently General Managers and she takes great pride in their success.

Julia’s best advice is to treat people with respect. This means all people, including guests, team members, fellow managers and upper management – not just the ones you like.  Always have an open mind and learn as much as you can from EVERYONE.

Julia loves the fact that Eat’n Park still has its small company values while being a larger company with lots of opportunities. The company partners with folks in times of need.

She loves Grilled Salmon Caesar Salads. It is a non-menu item but, hey, when you’re a General Manager you can make whatever you want for yourself.

I always love visiting with Julia and catching up with her very active family life. Having kids and being a General Manager make for a very busy Julia. Thank you, Julia, for being a fantastic field agent for Eat’n Park!

True Leadership

True Leadership

I remember being young and relating leadership with the militia.  I didn’t grow up as an “army kid” I just envisioned a sergeant giving orders and the soldiers completing whatever task he shouted and the story ended in success- Boy did I have it wrong.  Although the Commanding leadership style was very common and still widespread, it rarely involved praise and frequently uses criticism and though it can be very effective in a crisis it undercuts morale and job satisfaction.  Even the modern military has come to recognize its limited usefulness.

What is True Leadership?

According to the Wall Street Journal “Guide to Management”- by Allan Murray

Leadership is less about your needs, and more about the needs of the people and the organization you are leading and should be adapt to the particular demands of the situation, particular requirements of the people and the challenges facing the organization.

Quick tips on how to be a strong leader

Have a positive attitude.  Don’t be negative.  Your actions can create a positive morale amongst the team.  This will be contagious and you will get more out of your team.  Try to make your staff believe things are better than they seem, even when the pressure is on.

Be passionate about the objectives and organization.  When you become passionate about a task, project, or departmental goal, your team will alsobecome passionate.  Channel your passion to be the best to your employees.  Passion is the key ingredient between being good and being great.

Have a mental toughness.  You need to be able to deal with disappointments and adversity.  Be cool under pressure, and don’t waste time worrying about what could have been.  Learn from it and move on to the next project.

Never talk negatively about customers or other departments.  It is so easy to complain and criticize.  People are always finding faults with customers or other departments.  For example, customer service will complain that the sales department makes promises they cannot keep.  Even when the complaint is justified, you do not want to add fuel to the fire.  You might have a lighthearted thing to say like, “Sales sure seems to pass the buck.”   Just make sure to follow it up with something like, “We need sales to sell or else they will not bring income into the company.”

Dress the part.  You will build subconscious respect as a leader amongst your team when you look and dress in a professional manner.  If you are uncomfortable dressing professionally, or feel embarrassed because everyone knows you as a “jean” type of person, you need to change your attitude and dress the part.  You never know when there might be an upper management meeting,  surprise visit by the CEO, or a visit from an important customer.  You need to always be ready to represent your department, both in appearance and knowledge.

What’s the Secret?

There is no simple formula to follow on how to be the best leader, but we can agree that it does require a special blend of leadership styles, characteristics and the passion to develop another.

“Leadership is practiced not so much in words as in attitude and in actions”-Harold S. Geenen

“May the odds ever be in your Favor”

2010 Color Scholarship LogoThough the holiday season is winding down-Eat’n Park has decided this is the perfect occasion to give a little more! How? You ask….Through our annual academic scholarships, provided to students working for us. Every year we grant over $50,000!

In the next few weeks be prepared to be updated with information on how you could you be the next awardee…This could be your year J

As a reminder – any team member who has previously been awarded a scholarship is eligible to be awarded another one.

So pass it on! We want to support our team members’ education efforts!

“May the odds ever be in your favor”

2012 in review

The stats helper monkeys prepared a 2012 annual report for this blog.

Here’s an excerpt:

600 people reached the top of Mt. Everest in 2012. This blog got about 4,200 views in 2012. If every person who reached the top of Mt. Everest viewed this blog, it would have taken 7 years to get that many views.

Click here to see the complete report.