Real-life advice from a real-life recruiter

Archive for February, 2013


Effective Leaders are Great Communicators!

It is difficult to become a great leader without being a great communicator.  If you examine some of the worlds best leaders you’ll find them all them all to be exceptional communicators. Equally you’ll find that organizations that have problems result from poor communicators.

Forbes has compiled a list of quick tips to lead you into being and effective communicator.

Enjoy and Apply!

  • Be Trustworthy– Trust is best created by earning it with acting right, thinking and making the right decision.  Also, keep in mind people will forgive many things where trust exists, but will rarely forgive anything where trust is absent.
  • Get personal-There is truth in the following statement “ people don’t care how much you know until they know how much you care” .  If you don’t develop meaningful relationships with your people you’ll never know what’s really going on until it’s too late.
  • Be specific– Learn to communicate with clarity.  Simple and concise is always better than complicated and confusing.  It is critical to learn how to cut to the chase and hit the high points as time has never been more precious commodity.
  • Shut up and listen-Great Leaders know when to dial it up, and dial it off.   Knowledge is not gained by flapping your lips.  Remove your earwax and listen!
  • Replace ego with empathy– don’t let pride write checks that your talent cant cash.  When messages are delivered with empathy and caring and not the prideful arrogance of an over inflated ego good things begin to happen. Empathetic leaders display a level of transparency and authenticity.

Hola, Brooke

Brook 2Brooke was in the 11th grade when she started working for Eat’n Park in Butler as a greeter. Soon Brooke was graduating high school. She wanted to be a Spanish teacher so she pursued her teaching degree at Westminster College. While attending college, she worked part time at Eat’n Park; this gave her the opportunity to be a scholarship winner. Great job Brooke!  When Brooke started student teaching, she realized that teaching wasn’t what she thought it would be. She realized how much she enjoyed working at Eat’n Park so she decided to turn her part time job into a full time career. She soon entered the management training program. She has loved management ever since she started her training. She is currently working on being promoted to manager.

Brooke enjoys working with people and likes to be able to coach and teach. Restaurant management is the perfect fit! She loved Eat’n Park’s peer adviser program and recommends that everyone have a strong relationship with their peer adviser.

She loves to eat Seafood Pasta. It’s different and something you can’t get anywhere else.

Que te cuides, Brooke!

Your Career Quest

Deciding on a career may seem difficult but it is easier when you give yourself a lot of options and some time to consider it.

Here are some quick tips on how to start your career quest.

Begin by determining what you like to do. A lot of people look to others to determine their career paths: teachers, parents, neighbours and peers. Think about people you respect and what they do for work. Take time to map out your wants and to match your skills with skills that are actively sought within certain fields of work. This will involve a fair bit of research work but it is well worth it.

Identify the skills you use when you’re doing the thing(s) you enjoy

. Look at the things you are good at doing already. These will give you a very good indication of what you are likely to enjoy doing by way of a career. For instance, perhaps you like being with animals. Already this simple but important enjoyment opens up a very broad field of work for you that encompasses such possible jobs as caring for animals, veterinary work, animal advocacy, transporting animals, calming animals (e.g., horse whispering), making animal clothing and feed items and running a pet store etc. Once you have identified a potential field, you are then ready to match your skills.

Think of fields broadly. A field of work is far more than a single job. It is an area in which many jobs or trades are possible and you should be able to consider your training and interests in terms of looking for a career path that will give you a shot at at least five related types of jobs that are available within that field. For instance if you study law, you may want to be a lawyer in a large law firm, a lawyer in a non-profit organization, a team leader in an office of any type (even non-law), a manager of a company or a writer of corporate compliance manuals.

Learn as much as possible about the qualifications required for fields that interest you. Library, Internet and direct contact research will be required here. It is also helpful to ask your school, local community services, university etc. for assistance in career choices and development.

Find people who work in the field and learn from them. Once you have worked out which specific jobs interest you, speak to those already working in these areas. This will enable you to hear their suggestions and to ask them what they like and dislike about the field in which they work.

Evaluate your choice of field according to your own perceptions and the information you have gathered. Assess the comments you’ve received, weigh these up with your research work and add in your own feelings about your potential career path.

Sign up for an educational or training program in the career of your choice. While studying, do not neglect to take advantage of networking opportunities and chances to work in your career field either as a volunteer or in short-term paid positions. These opportunities will give you the best possible feel for the work and the types of people in the field that you will be working with.

Keep positive. When you are finally trained and ready to find that dream career, the most important thing is to maintain a positive outlook about your life and to be ready for change, difference and shifts in your comfort zones.

Although the idea of a “job for life” is fast becoming a thing of the past, the field of work which you choose is important because it will determine where you will spend a good deal of your working life and will also define how many opportunities you will have to branch out using your basic skills set. So, choose wisely and select a field that will utilize as many of your talents as possible.

Boyfriend Bill

Bill a -2Bill needed an internship to graduate from the University of Indiana of Pennsylvania with a degree in Hotel and Restaurant management. His professors told him what a great internship program Eat’n Park Restaurant’s had, so he went to talk to our recruiter. Because his girlfriend at the time lived in DuBois, Pennsylvania, he requested that he complete his internship in the DuBois area. So Bill had an enjoyable summer and completed college credits while enjoying the company of his girlfriend. After his internship was over, and because Bill enjoyed his internship so much, he decided to take a full time assistant manager position with the Hospitality Group. But since his new girlfriend, at that time, lived in the Lower Burrell area, he requested that he move to that area. And since ENPR loves love.. well, we made that happen, too.

Bill just fell in love with the Pittsburgh area. He loves all the restaurants, museums and that great entertainment is not in short supply. Bill loves ENPR because of how the company supports the team members; this is manifested in all the long term team members. Also the fact that the CEO knows your name is very uncommon. Top to bottom everyone has your back. You can’t find that many places. The diversity of the brands keeps the company solid in an uncertain economy. Opportunity just keeps a knocking.

Bill’s advice to new folks is not to be afraid to ask questions and to ask for help during stressful times. Every one needs help. You just need to ask.

His favorite dish is rosemary chicken with rice and the salad bar. The salad bar is an adventure, so use it wisely.

Thank you, Bill!