Most times, we tend to confuse empathy with sympathy; that to be empathetic means agreeing or relating to the feelings another person has regarding a given situation or individual.
SO what does empathy really mean?
In order to appreciate the role empathy plays in leadership, we first need to have a clear understanding of what empathy means. You can sense the emotions of those around you. You can feel what they are feeling as though their feelings are your own. Intuitively, you are able to see the world through their eyes and share their perspective.-“Now, Discover Your Strengths”
Why does it matter for us to understand the needs of others?
By understanding others we can develop closer relationships with employees- understanding and providing employees with what they need to succeed, leaders can build a sense of trust, thereby strengthening the relationships they have with their employees and consequently, the relationships employees have with one another, leading to greater collaboration and improved productivity. This so pertinent in any industry.
What traits/behaviors distinguish someone as empathetic?
- · Listening
- · Openess
- · Non-judgementalism
- · Emotional Intelligence
What do I get from empathizing with my employees
- You gain a greater awareness of the needs of your employees.
- Empathy allows you to create an environment of open communication and more effective feedback.
- It allows us to understand and explore problems employees face and how to help them resolve them.
If you wish to know the mind of a man, listen to his words. – Johann Wolfgang von Goethe