Hello Fellow followers! Check out this cool interview from one of Eat’n Parks summer interns- Courtney Hegeman. Courtney is a student attending Robert Morris University and is working towards completing her Bachelors in Hospitality and Tourism. But before you delve into her interview here is a little background on our management internship.
Our Management Internship program is designed to provide college students the opportunity to explore a career with Eat’n Park restaurants!
The internship spans ten weeks and is modeled after our management training program. This allows each intern the opportunity to experience all departments, learn management functions, and assist in running shifts under the supervision of the general manager.
Please describe the most important things you learned during your internship
“The most important things I learned during my internship included learning the roles that every team member serves in the restaurant. Working in all of the different departments taught me how each department depends on each other. My duties included assisting in different department positions including greeting, serving, cooking, prep, baking, and assisting the managers with completing paperwork (shift cards, pull lists, prep lists, and payroll)”
Describe which personal and professional strengths you have developed during you Management Internship.
“Professionally, I have developed a management presence. At first, I was nervous about managing a group of people but this experience has given me confidence in myself to do so. I developed practical skills in the kitchen, and prep areas. Personally, I’ve developed more confidence as well as personal drive to succeed in this field because I love it so much!”
What areas would you have like to develop further during your Internship experience?
“Honestly, the only thing that I wish is that the internship was longer. I know how to do the basics, but would have liked to work on finding the balance between wearing the different “hats” of management. I have always struggled with wearing the “police hat” and correcting people who are set in their own ways which are commonly wrong. Throughout this experience, I genuinely pushed myself to speak up more when needed.”
What did you enjoy the most about the internship?
“All of the people that I got to work with! It honestly started to feel like a little family. No matter how frustrating things would get at times, we all would come together to get the job done. This caused all of us to bond together-which makes the ending of the internship a little sad”
What could we do to make your internship better?
“The only thing I would recommend is to have a day to work one-on-one with the general manager when he is not on duty. This would make it easier to train in certain areas without interruptions.”
Would you recommend Eat’n Parks internship program to peers at your College/University?
“I would definitely recommend Eat’n Parks internship to anyone! It was such an amazing experience and I met so many great people along the way. The company is so amazing from the top down and I loved seeing different angles of how the organization is run.”