Hello Fellow followers!
Did you know that as a leader giving feedback is a responsibility you perform again and again? Letting people know where they are and where to go next in terms of expectations and goals – yours, their own, and the organizations.
Here are some tips on how to effectively give constructive feedback
- Begin with the positive and with sincere praise and appreciation.
- Avoid saying “You do this well, but…” because the follow up criticism wipes out the praise.
- Point out the person’s importance to you and the organization.
- Mention your own development areas and what you are doing about them.
Discussing the Results
- Listening skills are the key to a successful feedback meeting
- Let him or her do a great deal of the talking.
- Ask many questions about his/her point of view
- Put yourself in his/her shoes and really understand what he/she is saying
- Focus not only on what the person says, but what he/she feels.
- Let him/her draw their conclusions before giving your opinion
Giving your Point of view
- Focus on behaviors and styles, not the person.
- Avoid saying “you’re wrong” point blank; this just makes people defensive.
- Show confidence that the person can improve… he or she can!
- Let the person set goals and strategies for development when possible.
- Make sure your expectations are clearly stated in terms of behaviors or results. Avoid vague goals like “be more energetic”
- Set up timetables for improvement.
So remember, your objective in giving feedback is to provide guidance by giving information in a useful manner, either to support effective behavior, or to guide someone back on track toward successful performance.